Refund policy

Return & Refund Policy

At WidhWidh.com, customer satisfaction is important to us. We aim to provide quality products and reliable service for every order.

Returns

Customers may request a return within 3 days of receiving the product, provided that:

  • The item is unused and in its original condition

  • The product is returned with original packaging

  • The item is not damaged by misuse or improper handling

Non-Returnable Items

The following items cannot be returned:

  • Used products

  • Damaged items caused by customer misuse

  • Customized or specially ordered products

  • Hygiene-sensitive items after opening

Refunds

Once the returned product is received and inspected, eligible refunds will be processed through the original payment method or another agreed method.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with:

  • Your order number

  • Photos of the item

  • A brief explanation of the issue

We will review the case and work to resolve it quickly.

Delivery & Shipping Costs

Shipping or delivery fees may not be refundable unless the issue was caused by our side.

Contact

For return or refund assistance, please contact our support team through:

  • Email: info@widhwidh.com

  • Mobile/WhatsApp: +252 063-829-6552 (SL), or +1 307-2182262

    Thank you for your purchase.