Refund policy
Return & Refund Policy
At WidhWidh.com, customer satisfaction is important to us. We aim to provide quality products and reliable service for every order.
Returns
Customers may request a return within 3 days of receiving the product, provided that:
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The item is unused and in its original condition
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The product is returned with original packaging
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The item is not damaged by misuse or improper handling
Non-Returnable Items
The following items cannot be returned:
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Used products
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Damaged items caused by customer misuse
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Customized or specially ordered products
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Hygiene-sensitive items after opening
Refunds
Once the returned product is received and inspected, eligible refunds will be processed through the original payment method or another agreed method.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with:
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Your order number
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Photos of the item
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A brief explanation of the issue
We will review the case and work to resolve it quickly.
Delivery & Shipping Costs
Shipping or delivery fees may not be refundable unless the issue was caused by our side.
Contact
For return or refund assistance, please contact our support team through:
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Email: info@widhwidh.com
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Mobile/WhatsApp: +252 063-829-6552 (SL), or +1 307-2182262
Thank you for your purchase.